Shipping policy
Shipping Policy
At Cellumove, we are committed to delivering your orders efficiently and safely. Please review our shipping details below:
Shipping Timeline
Orders are processed and shipped within 7 to 15 business days from the date of purchase. Please note that business days exclude weekends and holidays.
Shipping Regions
We currently ship to most regions worldwide. Shipping costs and delivery times may vary depending on your location. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your shipment in real-time through our carrier's tracking system.
Customs and Delays
International shipments may experience delays due to customs clearance. Cellumove is not responsible for delays caused by customs authorities or other governmental agencies. Any additional fees, including customs duties and import taxes, are the responsibility of the recipient.
Delivery Issues
If your package does not arrive within the expected timeframe, please contact us at cellumovecontact@gmail.com with your order number and tracking information. We will investigate and work with the carrier to resolve the issue.
Contact Us
For any shipping inquiries, please reach out to our support team at cellumovecontact@gmail.com. We aim to respond within 24 to 48 hours.